Making A Purchase.
None of the following Terms and Conditions affect your statutory rights as a consumer.

Making a purchase could not be easier. Just browse our website, and click on "Add to Cart" for any items that you wish to buy. After you have finished your selection, click on "View Cart" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, (except Visa Electron) Mastercard, Switch and Solo. We do not make a charge for use of any of these cards. You may send your credit card information via phone, fax, email or over the Internet.

IMPORTANT NOTE:

All prices are quoted in UK Pounds

We require full payment with order, prior to dispatch!

We accept Paypal via the add to basket buttons or via www.paypal.co.uk to: deborah.winslade@btconnect.com

or send cheques/PO Payable to: D Winslade

or via Bank transfer, please enquire for details: sales@ds-stylus.co.uk

Shipping and Handling.
Shipping charges will be displayed on your invoice as a seperate item.

Standard shipping charge applies to UK Mainland destinations only, however some scottish postcodes may incur higher charges. European and UK Destinations away from the mainland i.e Northern Ireland, Isle of Wight, Isle of Man and others will also incur higher delivery charges. We will notify of higher charges, and await your confirmation of acceptance, prior to any goods being dispatched.

PLEASE NOTE that we provide the provision for an alternative delivery address (i.e work, neighbour) when the order is placed. If, once the goods have been dispatched, an alternative delivery address is requested, an extra carriage charge may be applicable.

DS-Stylus will in some cases and at our discretion, carry out security checks on any alternative delivery addresses, prior to shipping any goods.

IMPORTANT NOTE:
Orders that consist of any other product are subject to a courier charge (this will be fully displayed at checkout stage).

If a signatory is not present, goods will be held at the local sorting office for 3 days, if the goods are not claimed within this time, all goods are returned to us. If goods are to be re-issued, a postage charge will be applicable.

Delivery Schedule:
Orders received before 2pm will normally be dispatched the same day, subject to availability, All orders received after 2pm will be dispatched the next working day.

Orders received after 12 noon on a Friday will be dispatched the next working day (i.e Monday)

We would advise that our couriers do not make Saturday or Sunday deliveries. .
BANK HOLIDAYS

Any orders received after 12 noon on the working day prior to Bank Holiday Monday, will be dispatched on the next available working day.

Back Orders:
If your item is not in stock, we will contact you by mail or telephone to offer an alternative or hold the order for you until such time that the product becomes available.

Credit Card Security:
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee:
In the unlikely event that you have a complaint concerning an order through DS-Stylus (www.ds-stylus.co.uk): Please contact us either by e-mail at sales@ds-stylus.co.uk or by telephone on 07949 097636 (calls charged at the standard national rate) . We will acknowledge receipt of your email within 5 working days. We endeavour to respond to any complaints within 5 working days of acknowledgement.

Please note that the telephone line is manned from 9.30am - 4.30pm Monday to Friday and 10am to 12pm Saturdays. Please use email outside these hours to leave a message.